Payment & Delivery

Two methods of payment are available   1. Payment via Wire transfer  2. Payment via Credit Card 
Payment via Wire transfer
   You can wire transfer your payment through the banks or ATM into our  account Teddy House Co.,Ltd.
Banks Branches Account Types Account Numbers
Bangkok Bank Srinakarin-Samrongnua Road Savings account 227 0 33393 9
Kasikorn Thai Bank Srinakarin Road Km.15
Sub-branch
Savings account 352 2 20551 5
Siam Commercial Bank Srinakarin Road (Soi Lasalle) Savings account 353 2 12359 2
Bank of Ayudhya Srinakarin-Teparak Road Savings account 226 1 17889 2
   After Transferring your payment, please fax a copy of Pay-in document or ATM slip with purchase number, name and phone number of customer to the fax number
02-6583877
   Once payment verification process has been completed, we will deliver you our products within 14 days. Delivery notification will also be issued to customers once products have been sent.
 
Payment via Credit card
   Payment via Credit Card make payable to Teddy House Co.,Ltd.
For your convenience in making payment, we have added more payment options available on www.teddyhouse.com so that customers can pay for our products using Visa and Master Cards of all global financial institutes. We opt for K-Payment Gateway of Kasikorn Bank as our payment channel as it offers most dependable online payment services in Thailand with global safety standard to ensure customers of safe online payment service through Visa and Master Cards SecureCode systems. Customers therefore can be assured that their credit card information will be guarded against unauthorized use while shopping online and making payment through Kasikorn Bank.
   Payment via Visa and Master Cards
All Visa and Master card types of credit cards are acceptable for payment, excluding Visa or Master Electron cards. Cards issued by certain banks must be registered for Verified by Visa services from such banks to prevent fraud. Once you have registered for Verified by visa, you will receive an extra password when you make an online transaction.
The followings are banks that require registration for Verified by Visa.
- HSBC Bank
- Kasikorn Bank
- Ayudhya Bank
- Siam Commercial Bank
- Bangkok Bank
*** Other banks in Thailand besides the above mentioned banks do not require Verified by Visa service. For credit cards of overseas banks that are unable to make payment when shopping online with us, you may need to contact for more information at the issuing banks.
 

Delivery

 
Delivery Methods
    Express Mail Service (EMS)
: 3-4 working days after we have received your payment for Bangkok and vicinity provinces (e.g. If we send our product to you via EMS on July 10, you will receive it within July 14)
: 4-7 working days after we have received your payment for other provinces (e.g. If we send our product to you via EMS on July 10, you will receive it within July 17)
** When spending every 800 Baht on our products, you will receive one fabric bag which will be sent together with the products
 

Return Policy

• If the item you received is damaged, please call us at 02-6583932 Ext. 44 within five days after the date you have received the item. We will send a replacement to you to ensure that you will receive our product in good condition.
• If you would like to return your received item (item must be in good condition) and you require a refund, please call us at 02-6583932 Ext. 44 and send the item back to us within 30 days after the date you have received the item. You will receive a 100% refund of the amount paid.
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